If you've been running your pet sitting or dog walking business from a notebook, a spreadsheet, and a growing pile of paper contracts, we built this for you.
The NarpsUK app is now available to download on both the App Store and Google Play, bringing your client details, bookings, contracts, and invoicing together in one place accessible from your phone, tablet, or desktop, wherever your day takes you.
We wanted this first post to feel less like an announcement and more like a proper walkthrough. So consider this your guided tour. Grab a cup of tea, and let's take a look around.
Every booking starts with a client, so that's where the app starts too. Inside the app, you can build out detailed profiles for each client and their pet details, emergency contacts, feeding schedules, health notes, and any specific care instructions they've given you.
It's the kind of information that matters most in the moment you're least likely to have it to hand: mid-walk, in someone's kitchen, or on the phone to a vet. Instead of hunting through old emails or a paper form left in a drawer, it's all in one organised, secure place, ready the second you need it.
Next stop: your calendar. The app lets you book appointments and manage your schedule directly from your phone, whether that's a one-off pet sit or a recurring weekly dog walk. You can view schedules by client or by team member if you work with others, and automatic reminders help make sure nothing slips through the cracks for you or your client.
One of the parts of this job that eats the most time is paperwork and it's usually the paperwork that matters most. The app lets you customise and generate professional service contracts directly within the platform, so every client relationship starts on solid, documented ground, without you having to print, sign, and scan a single page.
Once a booking's done, getting paid shouldn't be its own separate task. The app is linked straight to your invoicing, so you can send a client an invoice or booking confirmation with a single tap no separate software, no chasing payments manually.
After each visit, you can generate a care report for your client a simple, professional way to reassure pet owners their animal was looked after exactly as agreed, and to give your business a level of polish that builds trust and repeat bookings.
It's easier to picture all of this together than as a list of separate features, so here's what it might look like in practice.
You check your schedule on your phone over breakfast: three dog walks, one pet sit drop-in, and a new client meeting at 4 pm. Before you leave, you glance at the new client's profile: feeding times, a note about a nervous reaction to the postman, and an emergency vet number. After the first walk, you send a care report straight from the app so the owner sees an update before their commute's finished. By lunchtime, last week's recurring invoice has already gone out. At the new client meeting, you pull up a service contract on your phone, talk them through it, and it's signed and stored before you've left their driveway.
None of that is one big feature; it's several small ones working together, which is really the point of building this as one app rather than five separate tools.
Everything you do in the app syncs in real time, and it doesn't stop at your phone. When you download the NarpsUK app, you also get access to your account from a PC or laptop, so whether you're mid-walk with your phone in hand or planning your week from a desktop at home, your data is exactly where you left it.
Getting comfortable with new software takes a bit of time, so we've built in training resources to help you get the most out of the app, backed by dedicated customer support whenever you need a hand.
Every new user gets a two-week free trial, no obligations attached. After that, it's £3.46 per week, paid monthly, with no long-term contract cancel any time. It's the same philosophy behind everything we do at NarpsUK: give pet care professionals the tools to run a serious business, without the overhead of a big software company behind them.
Is the app included in membership, or a separate cost?
It's included as part of your NarpsUK membership, working alongside the wider pet sitting and dog walking software.
Can I use it for services beyond dog walking and pet sitting?
Yes, it supports the full range of services our members offer, including home boarding, daycare, and grooming.
Do I need to be at a desk to use any of it?
No. Booking, scheduling, invoicing, contracts, and care reports are all designed to work from your phone, syncing back to your account if you sit down at a laptop later.
What happens after the free trial?
Membership continues at £3.46 per week, billed monthly, with no long-term contract; cancel any time.
Reading about it only tells you so much; the best way to see how it fits into your day is to open it up and try it.
Already a NarpsUK member? The app is included as part of your membership — just log in with your existing details and everything will be waiting for you.
Not a member yet? Start your free trial and see why hundreds of pet sitters and dog walkers across the UK now run their business through NarpsUK.
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