News

WhatsApp & Text Messaging Coming to the NarpsUK App
Coming next week
Another new feature is arriving on the NarpsUK Pet Sitting & Dog Walking App – making it even easier to keep in touch with your clients while you’re out working.
Until now, users could contact clients by email from the system. Our latest app update will introduce additional messaging options, allowing you to contact clients using WhatsApp or text message directly from the app.
Send updates and photos whi ...

New GPS Directions Now Live on the NarpsUK App
7 August 2026
We’re pleased to announce another useful update to the NarpsUK Pet Sitting & Dog Walking App – GPS directions are now available directly from your Today’s Jobs screen.
When you’re out working and moving from one client to the next, there’s no need to search separately for addresses or copy details into a maps app. Simply open the job you’re travelling to and use the GPS option to get direction ...

Temporary Website Outage Resolved
We'd like to apologise to all members who were affected by the temporary website outage yesterday evening.
The issue was caused by an unexpected server error, and we're pleased to confirm that everything has now been fully restored and the website is operating normally again.
Thank you to everyone who contacted us to let us know about the problem, and a special thank you to those members who simply switched over to the NarpsUK App and continued working withou ...

Software Release June 2026 Version: 1.3

Released: 25 June 2026

Status: Live

 
We're continually improving the NarpsUK software and mobile app to make managing your pet business even easier.
This update includes a wide range of performance improvements, usability enhancements and bug fixes identified through feedback from our members. Recent improvements include refinements to multiple bookings, invoice handling, today's schedule, staff availability, and overall system performan ...

Software Release June 2026 - Version: 1.2
Released: 05 June 2026
Status: Live

 
We've expanded our Training Centre with a growing collection of step-by-step tutorial videos designed to help you get the very best from your NarpsUK software.
Whether you're completely new to the system or an experienced user looking to learn more advanced features, the videos guide you through every stage of running your business. Topics include creating bookings, managing clients and pets, sending in ...