We'd like to apologise to all members who were affected by the temporary website outage yesterday evening.
The issue was caused by an unexpected server error, and we're pleased to confirm that everything has now been fully restored and the website is operating normally again.
Thank you to everyone who contacted us to let us know about the problem, and a special thank you to those members who simply switched over to the NarpsUK App and continued working without interruption. This is exactly why the app is such a valuable companion to the desktop software.
If you ever experience any difficulty accessing the website in the future, we recommend opening the NarpsUK App instead. You can continue to view your bookings, manage your schedule, complete Today's Jobs, access client and pet information, and carry on working while any website issue is being resolved.
We apologise again for the inconvenience and appreciate your patience and understanding while the problem was fixed.
Thank you for your continued support.