Why More UK Pet Owners Are Choosing Certified Sitters Over Hobby Carers (and What It Means for Your Business)

Certified Pet Sitters by Narpsuk

Pet owners in the UK are becoming more selective than ever. They’re no longer handing their keys to hobby-style carers who have no training, insurance or formal processes. Instead, they’re choosing qualified, certified and association-backed pet sitters they can trust.

If you run a pet sitting or dog walking business, this shift is a clear opportunity. Understanding why owners prefer certified professionals helps you position your services better, attract more clients and grow with confidence.

Why Certification Matters to Pet Owners in 2025

Safety and professionalism come first

Pet owners want sitters who understand animal behaviour, emergency procedures, home security and proper handling.

Certification gives owners confidence that you:

  • Know what to do in emergencies
  • Understand professional standards
  • Can safely handle different breeds and temperaments
  • Follow clear procedures and documentation

It's the difference between “someone who loves animals” and “someone trained to care for them properly.

Professional Sitters Are Winning More Bookings - Here’s Why

Certification = credibility

When owners search for sitters, they often ask:

  • “What qualifications do dog walkers need?”
  • “How to become a professional pet sitter?”

This tells us owners actively want qualified carers, not hobbyists who rely on guesswork.

With a recognised certificate and membership badge, you instantly appear more credible, especially on comparison platforms or Google.

Higher-quality service and consistency

Qualified sitters usually provide:

Owners are willing to pay more for a sitter who treats the role as a business rather than a favour.

Association membership builds trust

When clients see you’re part of a professional body like NarpsUK, they know:

  • You meet industry standards
  • You follow a code of conduct
  • You’re vetted and legitimate
  • You have ongoing support and training

This is exactly why certified sitters consistently get chosen over informal hobby carers.

What This Trend Means for Your Pet Sitting or Dog Walking Business

Owners will compare your credentials

Pet owners now look for sitters with:

  • Qualifications
  • Reviews
  • Insurance
  • DBS checks
  • Association membership

If you lack these, you may lose bookings even if your prices are lower.

Training and membership can help you charge more

Certification gives you a justified competitive edge.
Instead of reducing prices, you position yourself as a premium, reliable, skilled professional.

It also lets you tap into higher-value services like:

  • Overnight care
  • Pet taxi
  • Pet home visits
  • Puppy sitting
  • Specialist care for senior pets

How NarpsUK Supports Professional Pet Sitters and Dog Walkers

NarpsUK helps you meet the rising demand for professional, certified pet care through:

Real Member Experience

“I was struggling to stand out from casual hobby walkers in my area.
After completing the NarpsUK course and joining as a member, clients instantly trusted me more. I filled my diary within 3 weeks.”- NarpsUK Member

Who Should Choose Certification?

This path is ideal if you want to:

  • Start a full-time or part-time pet sitting business
  • Become a dog walker with proper qualifications
  • Build a professional, trustworthy pet care brand
  • Charge competitive rates
  • Work with repeat clients rather than one-time bookings

Ready to Become a Professional Pet Sitter or Dog Walker?

You can complete the full course online, at your own pace, while learning everything you need to run a safe, professional and profitable business.

Start your training today with a 7 days free trial
Become the sitter UK pet owners trust.

FAQs (People Also Ask)

1. Do you need qualifications to be a dog walker in the UK?
You don’t legally need them, but most owners now prefer certified walkers. It increases trust and helps you win more clients.

2. Is a pet sitting course worth it?
Yes. Certification boosts credibility, improves safety knowledge, and helps you charge higher rates.

3. How do I start a professional pet sitting business?
Training, insurance, contracts, DBS check, and membership with an association like NarpsUK are key steps.

4. What makes a certified sitter more reliable than a hobby sitter?
Training, professional processes, insurance, standards, and accountability.

5. Where can I get dog walking certification online in the UK?
NarpsUK offers an accredited, comprehensive online course recognised across the UK.

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