From wags to whiskers

Customer Feedback

C. Taylor (04.2012)

When I had a pet emergency, Lisa came to my rescue! She offered me a prompt pet taxi service to my local vet so that my injured dog could be seen to. As I am unable to drive I was delighted Lisa offered this unique service. Not only did she drive me and my dog to my local vet in Bromsgrove but she also walked my dog into the surgery, waited and then drove us back home. Since I have a bad back I don't know how I would have managed without her. Thank you very much Lisa for saving the day and I look forward to seeing you again very soon.

J.J. Cook (06.2012)

Lisa is reliable and adaptable. She looks out for/after your pet as if it were her own. She takes time out to get to know your dog and I feel comfotable and confident when I am at work that my dog is in the best possible care!

R. Creed (06.2012)

My kitten, Pumpkin, was only 11 months old and I was due to take a 2 week holiday. I was in a real dilemma about whether to put him in a cattery, have him stay with a friend or let him stay in his own home. Lisa was recommended to me and, having returned just yesterday, I can say it was the best decision ever! I have come home to a very happy, contented and well-looked after cat. He has not had the stress of being taken away from his home and he has received all the love and attention he needs, especially with him still being so young. It was so reassuring to know that he formed a close bond with her very quickly (and for quite a timid cat, that is a testament to Lisa's clear love for and experience of animals). Having Lisa visit my house has also meant I have had someone to check things are secure. She even text me some information I had left behind - she really went above and beyond! I have already recommended Lisa to several friends which I think says it all about how impressed I was with the service she has provided. Pumpkin and I are extremely happy customers!

Squeak & Whisper c.o A. Langdon (07.2012)

Hello! Our names are Squeak and Whisper and Lisa came to look after us when Mum went on holiday and it was just the best thing she ever did for us!  We had been to a local cattery once before for a couple of days but we were frightened because we are a shy pair of kitties and it was a strange place.  Mum didn’t want to send us back there but she didn’t know what else to do whilst she went on holiday!  Then Mum’s friend told her about Lisa and her love for all things furry and she gave her a call. Lisa came to visit us before Mum went away and she asked loads of questions about our little habits so that she knew all about us before Mum left.  Whilst she was away, Lisa kept us fed and clean and tidy and we were so happy to be at home instead of in a cattery.  She wrote Mum a daily report on our behaviour so we had to be good girls and she even opened and closed the curtains morning and night so we had a bit of privacy!  We had some nice little ‘kittie chats’ with Lisa and when we posed for the odd photo she sent it on to Mum to show her that we were being good girls!  We loved Lisa looking after us and we want her to come back again when mum goes on holiday next!  Mum says she would recommend Lisa to anybody to guarantee that their pets are loved and cared for – doing just what she promises: “providing love and care when you can’t be there”!

J. Crawford (08.2012)

What a wonderful service, both cats seemed very happy to stay in their own surroundings. We would have no hesitation in recommending your service to family and friends and we have no hesitation in contacting you again in the future! Excellent service, thank you Lisa!!

E. Cooke (08.2012)

Lisa looked after our two cats (one of which is not in the best of health) with great care and absolute professionalism. We had peace of mind and felt confident about leaving them whilst we were away. I can strongly recommend her for any of your pet sitting requirements.

A. Bates (08.2012)

We would be the first to admit that our 7 year old cat is quite spoiled and set in his ways, so we usually have to rely on our patient and understanding family members to look after him whilst we are away. This year, we had to make alternative arrangements and were quite nervous about doing so. Then we found Lisa!

The service which Lisa provided was absolutely faultless, from the moment when we first emailed her to make enquiries to the moment when we arrived home from our holidays. Lisa clearly understands pets and their relationships with their owners. We received regular updates by text, including photos, whilst we were away.  We returned to find a full daily report on Seamus’ comings and goings and a very contented and relaxed cat. The fresh pint of milk in the fridge for a welcome cuppa is also testament to the quality and thoughtfulness of Lisa’s service – she went above and beyond the call of duty in many respects. We are delighted with the service which we received from Lisa. We would definitely employ her again and we strongly recommend the services of this efficient, reliable and caring professional.

A&T. Jones (08.2012)

We had never used a pet-sitter before but Lisa was recommended to us by a friend called Pumpkin. We had our reservations as Bella is nervous around strangers and Flo is a real monkey but we met Lisa and decided to take the plunge. Lisa obviously has a way with animals as Bella became an instant friend - even cracking out her meercat impression for her! Flo was as naughty as ever but nothing seemed to be too much trouble for Lisa! We returned home to two very contented, relaxed pussy cats and a 'school report' which made for a very entertaining read! Thank you Lisa!

L. Jones (07.2012)

I would just like to say a big thank you for looking after my cat Fang whilst I was on holiday.  I was a bit apprehensive about having someone I didn’t know come into my home and look after my pet! However, I wouldn’t hesitate to recommend 'From Wags to Whiskers' to my friends now and would definitely use again.  I could see from the diary account everything that Fang had been up to in my absence and can tell from all the nice little touches (thanks for the milk in my fridge!) that this is someone who really cares and loves their job! Thanks!

E. Jones (08.2012)

I would unhesitatingly recommend Lisa and From Wags to Whiskers. She clearly loves animals and understands them very well. Professional, reliable and compassionate, she went well above and beyond what we expected of her in every way, and for a very reasonable fee, too! She even put fresh milk in the fridge for when we got back! A full written report of how our cat Smudge had been on each day she visited was another thing we loved. It was so reassuring to know he was in safe hands in his own home and meant we could really relax and enjoy our holiday. I will definitely use her again. it's a relief to know we can call on her. Friends and family aren't always around to step in. 

A superb service. Thank you.

From the Jones Family, Stirchley, (and Smudge)

D. Crawford (09.2012)

Lisa became a saviour to me and my family. My sister, having to go into hospital at short notice, was left with 3 cats and no one to care for them. Lisa stepped in and 'saved the day'.  She kept in regular contact with me about how my sister's house and cats were fairing.  She is totally honest and reliable. A wonderful service from a lovely person at a reasonable cost.  I have no hesitation in recommending Lisa and "From Wags to Whiskers".

M. Jacob (09.2012)

I'm more than happy with the service you provided - and so is Wallace! I was very pleased to return home after my holiday to find a very chilled out and happy cat, it really does suit him to be at home so much more than in the cattery. I loved the extra, very thoughtful, touches you added, such as the diary, photos and little gifts and milk in the fridge - thank you very much again - Wallace is now looking forward to my next holiday!

J.Morris (10.2012)

We were recommend Lisa by a work colleague. We were going on our holiday and really didn’t want to put our two cats into the cattery as last time we had to take the one to the vets when we got back as she was really poorly, had lost weight and seemed very stressed.

We cannot recommend Lisa or the service she provided enough.  She was excellent.  When we returned this time we came home to two very happy and chilled cats. She wrote daily reports, which we loved reading and could relate to their little antics, she even went to the trouble to brush one of them as she looked a bit tatty.  

The little gifts that were left were also such a nice touch, together with the milk.